Two Charters, One Vision

Manaos is proud to formalize its dedication to positive impact and corporate responsibility through:

The Charter for Responsible Purchasing (RFAR)

L aunched in 2010 and updated in 2021, this charter is built around 10 core commitments designed to create fair and sustainable supplier relationships, including:

• Fair payment practices and respect for deadlines
• Transparent communication and active listening
• Managing mutual dependencies responsibly
• Considering the total lifecycle cost of goods and services
• Factoring in environmental, social, and regional impacts
• Professionalizing the procurement function with a dedicated approach and potential mediation.
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The Diversity & Inclusion Charter
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‍ Established in 2004, this charter promotes 6 key commitments for inclusive management:

• Raising awareness and training teams on anti-discrimination principles
• Promoting a diverse social, cultural, and ethnic representation
• Actively communicating these values to stakeholders
• Encouraging structured social dialogue
• Measuring and tracking progress on diversity.

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A Stronger Commitment to ESG Values

These initiatives are far from symbolic; they are part of Manaos’ daily drive to embed ESG principles into its operations and ecosystem. By adhering to the RFAR charter, Manaos commits to working closely with suppliers and partners to promote sustainable practices, support local economies, and reduce environmental impact. Signing the Diversity & Inclusion Charter further strengthens our pledge to foster an equitable workplace where differences are celebrated and equal opportunities are guaranteed.

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A Collective Effort

“At Manaos, we believe that technology and people must work hand in hand to make sustainable finance a true driver of change. By formalizing our commitments through these charters, we’re reaffirming that how we work is just as important as what we build” says Zeineb Esseghairi, in charge of CSR at Manaos.

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Looking Ahead

These charters align with Manaos’ broader ESG roadmap, where responsible innovation and social responsibility are non-negotiable. We believe that progress is only possible through collaboration, integrity, and inclusion — and we look forward to continuing this journey alongside our clients, partners, and team members.

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